Terms of Use & Privacy Policy
Terms of Use
The following terms and conditions represent a binding agreement between you and Sudba. Please read these terms carefully. By using the Sudba mobile application, you confirm that you agree to these terms and conditions. If you do not agree, you must stop using the application. The term "application" refers to the services provided by Sudba, while "you" refers to the person downloading or using the application, or the entity they represent.
Acceptable Use
- You will use the application for lawful purposes only and will not use it to send, store, or transmit any illegal material or for fraudulent purposes.
- Sudba is intended for personal use, entertainment, and amusement only. We are not responsible for any misuse of the application.
- You will not use the application to cause harm, harassment, or disturbance to any person.
- You will not attempt to damage or harm the application in any way.
- You will not attempt to disable, obstruct, or destroy the service or application.
- You will not copy, modify, host, transfer, sublicense, or resell the application.
- You will not allow others to use the application using your account credentials.
- You will not access or attempt to access the application through any means other than the interface we provide.
- You will not upload or share any content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or invasive of another's privacy.
- You will not upload or transmit any content or code that contains viruses, malware, or any components designed to damage or restrict the functionality of the application.
- You will keep your account password and any access credentials secure and confidential.
Disclaimer
Sudba is not a healthcare provider and does not issue medical prescriptions. Sudba cannot be used as a substitute for medical or psychological treatment provided by your doctor or healthcare professional. Always consult your doctor or healthcare specialist regarding any questions about your health condition. All content within Sudba is for entertainment purposes only and should not be taken as professional, medical, psychological, or financial advice.
Fees & Pricing
Sudba reserves the right to introduce new fees for the use of the service or application at any time without prior notice.
Termination
You may stop using the application at any time. However, terminating your account does not exempt you from any outstanding payment obligations, if applicable.
Updates
Sudba is committed to providing users with all necessary updates and maintenance to keep the application functioning optimally.
Intellectual Property
You acknowledge that all intellectual property rights related to Sudba belong to us or our licensors, and that you have no right to own or use the application beyond what is permitted under these terms. You have no right to access the application's source code.
Liability
- Sudba accepts no liability under any circumstances for services provided to users by experts or service providers within the application.
- Sudba accepts no responsibility for any actions, behavior, or negligence on the part of experts or service providers within the application.
- Any complaints regarding services received from experts must be directed solely against the expert responsible for the subject of the complaint.
Changes to These Terms
Sudba reserves the right to modify these terms at any time without prior notice. It is your responsibility as a user to periodically review these terms for any updates.
Privacy Policy
1. Data We Collect
When you register and use Sudba, we collect:
- Name, email address, date of birth, gender, place of birth
- Profile information you provide
- Images and voice messages you upload as part of consultation requests
- Push notification tokens
- In-app purchase history (coin purchases)
- App usage data and crash reports for improving performance
2. How We Use Your Data
- To create and manage your account
- To provide expert consultation services
- To process in-app purchases and manage your coin balance
- To send push notifications about your orders, messages, and account activity
- To improve app performance and fix technical issues
- To respond to your support requests
3. Data Sharing
We do not share or sell your personal data to third parties. Data may be shared only with:
- Payment processors to handle in-app purchases securely
- Push notifications and crash reporting
- Our moderation team to review consultation content where required
4. Data Storage & Security
Your data is stored on secure servers.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Delete your account and all associated data at any time — you can do this directly from the app under Profile → Delete Account. Once approved, your account and all related data will be permanently and irreversibly deleted from our systems
- Withdraw consent for receiving push notifications at any time through your device settings
6. Data Retention
We retain your data for as long as your account is active. Upon account deletion, all personal data is permanently removed.
7. Children's Privacy
Sudba is not intended for users under the age of 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified of significant changes through the app.
9. Contact
If you have any questions about your data or this policy, please contact us at: support@sudbaapp.com